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Aspen Dental Care surgery is situated in the centre of Tunbridge Wells and has four parking spaces for patients to use. Please pop in to see us or give us a call to chat about your dental requirements or book an appointment:
 
Aspen Dental Care , 20 Mt Ephraim,
Royal Tunbridge Wells, Kent, TN4 8AS.


Alternatively, you can fill out the form and we will get back to you as soon as possible.

Aspen’s Complaints Procedure

Aspen Dental Care view comments and complaints very seriously and try to ensure that all patients are satisfied with our service. If patients complain, they can expect to be dealt with courteously and promptly so that the matter is resolved as quickly as possible.
We learn from every mistake that we make and we respond to patient’s concerns in a caring and sensitive way.
Our practice Receptionist is the first port of call for patients who wish to complain.

On conclusion of the investigation, the complaint will be reviewed by Jay Patel who will ensure any necessary preventative or corrective actions will be implemented where appropriate. In the first instance raise any complaints with Dr. Jay Patel.

Dr Jay Patel

G.D.C. Registration Number: 104028 
If you are not satisfied with our response we recommend the following procedure:
NHS Complaints

West Kent Primary Care NHS Trust Address:

Preston Hall

London road

Aylesford

Kent

ME20 7NJ

Phone: 01622 713009


Private Care Complaints

The Dental Complaints Service Address:

Stephenson House

2 Cherry Orchard Road

Croydon

Surrey

CR0 6BA

Phone: 08456 120540

Email: rec@dentalcomplaints.org.uk

Website: www.dentalcomplaints.org.uk


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